Confused by your charges? Here are some of the most common causes of data charges and how to manage them.
Expired Data Plan
When your data plan expires, or if you don't have enough credit to auto-renew your plan, this means data will be charged from your credit as you don't have an active data plan on your account (once you opt in to pay as you go - PAYGO)
To learn how to view active plans on your account, how to cancel, and enable auto-renewal, click here.
Protecting yourself from Data Plan Expiry
MyDigicel will send you an SMS when your data plan is close to expiry - keep an eye on this to know when to activate a new plan. If you have the latest version of MyDigicel, you will be given the option to purchase a new data plan.
Download the MyDigicel app today!