If your SIM card has been lost or stolen, we recommend protecting it from unauthorized use. Follow the steps below to learn how you can bar/unbar your sim at any time.
NB: You are required to register your SIM card before barring. Click here to learn how!
To bar your SIM card:
Step 1. Dial 100 from a Digicel mobile phone
Step 2. Press 1 for Mobile Self-care
Step 3. Press 4 to bar your SIM card
Step 4. Press 5 to bar your SIM card
Step 5. Press 1 to bar your SIM card
Step 6. Enter the 11 digit number you would like to bar
Step 7. Press 1 to confirm the number you entered
Step 8. Enter your self-care password (4 digit pin created when you first registered your number) followed by the ‘#’ sign
Step 9. Press 1 to bar your account
Step 10. You have successfully barred your account