We are giving you full control of your account. Now, you can register your account to get your PUK1.
NB: If your account is already registered (self-care password already created), start at Step 6.
Creating your Self-Care Password:
Step 1. Dial 100.
Step 2. Select option 1 (Mobile Self-Care).
Step 3. Select option 4 to get your PUK Code.
Step 4. Select option 1 to retrieve your PUK 1 code
Step 4. To request the PUK code for the number you’re calling from, press option 1. For a different number, press option 2.
Step 5. You will be required to create & enter a 4 digit self-care password followed by the "#" sign.
Tip: Choose 4 digits that you'll remember easily.
Step 6. Press option 1 to confirm pin.
Step 7. Re-enter the pin created in step 4, followed by the “#” sign.
Step 8. Congratulations! You’ve just register your account.
Getting your PUK
Step 9. Select option 1 (Mobile Self-Care).
Step 7. Select option 4 to get your PUK Code.
Step 8. Select option 1 to get your PUK Code.
Step 9. Select option 1 if you want the PUK1 for the number you're calling from, or option 2 if you want the PUK1 for another Digicel number.
Step 10. Enter your 4-digit self-care password (refer to step 4), followed by the "#" sign
Now, you will be able to get your PUK, bar your account, reset your voicemail settings & so much more!
Please note: These steps do not apply when roaming.