Jamaica now has an additional area code: 658. This new area will not replace the 876 code; both will be in service.
Additionally, effective May 31, 2018, ten-digit will become mandatory for all local calls — that means you will be required to dial the three-digit area code followed by the seven digit number.
What does this mean?
- The change affects calls from mobile or fixed lines on all telephone networks in Jamaica.
- You are not required to change your current telephone number.
- Ten-digit will not affect the way you are billed (telephone charges will not increase).
- All 658/876-prefixed numbers will be treated as local calls.
With the added Area Code, we remind you to dial all 10 digits of any local phone number. For example, you will dial 876-123-4567 or 658-123-4567, instead of 123-4567. For local toll-free calls, you will now dial 888-XXX-XXXX, instead of 1-888-XXX-XXXX – you no longer need to dial the “1” before the next 10 digits.
Please Note: These changes do not affect the way calls are placed from overseas.
Between May 31 and October 31, 2018, once you dial using the old 7 or 11 digit toll-free format, you will hear a recording reminding you to dial the correct format prior to the call being connected; the call will be completed.
Effective October 31, all local calls dialled using the old format will not be connected; you will hear a recording advising you to try again using the new format.
As of now, we urge you to start saving all 10 digits of local numbers to your contact list!