A Scratched Voucher is a voucher/phone card with a few of the voucher numbers missing. If you are in possession of one, contact us by selecting the Live Chat option on your screen.
What is required for us to assist?
1. The voucher is a Flex Card (Scratched Voucher)
2. At least four (4) voucher numbers (exact placement) and the serial number
3. The value of the voucher
If you are seeing less than four (4) digits, and you have the serial number, you can take a picture of the voucher, both the front and back, and email it to CustomerCare@digicelgroup.com
If you do not have all of the above information, visit a dealer store for assistance.