A Scratched Voucher is a voucher/phone card with a few of the voucher numbers missing. If you are in possession of one, contact us for assistance.
What is required for us to assist?
1. The voucher is a Flex Card (Scratched Voucher)
2. At least four (4) voucher numbers (exact placement) and the serial number
3. The value of the voucher is below $500
If you are seeing less than four (4) digits, and you have the serial number, you can take a picture of the voucher, both the front and back, and email it to CustomerCare@digicelgroup.com
If you do not have all of the above information, visit a dealer store for assistance.