How to view your credit balance Step 1. Dial *147# and press 'Send' or 'Call'. Step 2. Select 'My Balance'. Step 3. Enter the number to see your 'Credit Balance'. Step 4. A pop-up message will appear on your screen with your balance amount. Related articles How can you check your balance? How can you add credit to your account with My Digicel App How to stop background apps from using your data Contact Us How can I top up with a voucher card?