How do you activate a postpaid plan? Postpaid Customers can visit a store location or contact us to add services to their plans. Through Data Plan Gifting, you can purchase a plan for a friend or family member with a Prepaid account. For more details, click here. Related articles Contact Us Checking my 4G Broadband Account Balance: Web Self-Care I cannot connect to the internet with my modem How can I pay someone else’s bill using the My Digicel App? How do I know which postpaid plan is right for me?