You are required to have your Digicel 4G modem registered if:
- You are a new Prepaid broadband customer
- You have not used your Digicel 4G modem within six (6) months.
Step 1. Log on to our web self-care page at http://selfcare.digicelbroadband.com
Step 2. Enter the IP address 220.127.116.11 from your browser.
Step 3. Select the picture that says ‘Click here to register’
Step 4. Once the modem is connected to your device, the MAC ID should automatically populate. If it is not displayed, check the back of your modem for the 12 digit MAC ID. Your default password is DIGICEL. Select ‘Next’ once the MAC ID and the password have been entered.
Step 5. Complete profile information. For the Price Plan, Prepaid customers must select the option for 24 hours free access.
Accept the terms and conditions. Select ‘Next’
Step 7. Your Service Number will be assigned to you. Make a note of this number for future reference.
Step 8. Restart your modem to browse. To restart, unplug the modem, wait 30 seconds to 1 minute, then plug the modem back in.